We move quickly to get your Pretty Tasty on its way! Because much of our fulfillment process is automated, there is a limited window to make changes after an order is placed.

If you need to cancel or modify your order, please reach out through our Contact Form within one (1) hour of placing your order during our Customer Service hours, Monday - Friday 9AM - 5PM EST.

Once tracking has been assigned, your order is considered final and can no longer be cancelled or modified.

We want you to love your Pretty Tasty! If you're not satisfied with your first order, contact us within 30 days of purchase and we'll refund you, no questions asked and no need to send the product back.

Our 30-day satisfaction guarantee is limited to a maximum refund of two (2) cases per customer.

All sales after the first order are final. We do not accept returns or exchanges. Our fulfillment center is not equipped to receive or process returned products, so we're unable to make exceptions to this policy.

Please reach out through our Contact Form.

Something not quite right with your Pretty Tasty product? Please fill out our Quality & Feedback form and give us all the details. The more information, the better! Be sure to include photos to help our team get a clear picture of what happened. Once submitted, our Customer Service team will review and be in touch with next steps.

If your Pretty Tasty order arrived damaged in transit, please let us know by filling out our Contact Form. Be sure to include your order number and photos of the damage so our team can review.

Once we've reviewed the details, we'll be happy to help make it right and replace any damaged product.

We move quickly to get your Pretty Tasty on its way! Because much of our fulfillment process is automated, there is a limited window to make changes after an order is placed.

If you need to cancel or modify your order, please reach out through our Contact Form within one (1) hour of placing your order during Customer Service hours, Monday - Friday 9AM - 5PM EST.

Once tracking has been assigned, your order is considered final and can no longer be cancelled or modified.

We'll get your Pretty Tasty on its way ASAP! Orders typically ship from our fulfillment center within 1 business day. Once shipped, delivery takes an additional 3-5 business days.

Nope! Pretty Tasty orders do not require a signature upon delivery. At this time, we're also unable to add signature requirements to individual orders.

Not at this time! Pretty Tasty orders require a valid street address for delivery, we're unable to ship to P.O. Boxes.

We know sometimes you need your Pretty Tasty ASAP! At this time, we don't offer expedited shipping options, but we'll work to get your order on its way as quickly as possible.

Each can of Pretty Tasty contains 10 grams of collagen peptides, an easy and delicious way to get your daily collagen in!

A case of Pretty Tasty comes with 12 cans.

We use high-quality, bovine-sourced collagen peptides that are non-allergenic, odorless, and blend seamlessly into every sip. That means no weird smell, no funky taste, and never gritty, just Pretty Tasty!

Pretty Tasty Tea is sweetened with Stevia Leaf Extract, giving you just the right amount of sweetness with zero sugar.

Give your Pretty Tasty a little flip before you slip! Gently turn the can upside down 3 times before opening to make sure everything is perfectly mixed. Some natural separation of the collagen can occur, so a few gentle flips are all it needs.

We keep it classic! Pretty Tasty Tea is made with a black tea base for a light, refreshing sip that pairs perfectly with our flavors.

Pretty Tasty is lightly caffeinated thanks to our black tea base, around 60mg of caffeine per can, while the recommended daily caffeine limit is 400mg.

Nope! Pretty Tasty products are made with no artificial colors. Our teas get their color from trace amounts of black currant and carrot juices, keeping things naturally Pretty Tasty.

Managing your Pretty Tasty subscription is easy! You can log into your Pretty Tasty account here, or click the person icon in the top right corner of any Pretty Tasty webpage to access your account and subscription details.

Your Pretty Tasty subscription is made to be flexible! From your account, you can swap or update your products, change your next delivery date, adjust your delivery frequency, pause or cancel your subscription, or skip an upcoming order.

Absolutely! Your Pretty Tasty subscription is made to be flexible. Choose delivery every month, every 2 months, or every 3 months, and easily swap or update the products in your recurring order anytime from your account. Keep your Pretty Tasty stocked, your way!

We'll be sad to see you go! You can cancel your Pretty Tasty subscription anytime before your next order date through your subscription account.

Having trouble with your subscription? Reach out to marketing@prettytasty.com and our Customer Service team will be happy to help!