Much of our fulfillment system is automated, so once an order has been placed, you have a one hour window to contact us via the contact form during operating hours (9am-5pm EST, Monday-Friday) to modify the order. Once tracking has been assigned to an order the order is final.

We are unable to offer returns or exchanges. Much of our fulfillment system is automated, so once an order has been placed, you have a one hour window to contact us via the contact form during operating hours (9am-5pm EST, Monday-Friday) to modify the order.

If there is a manufacturing error with your Pretty Tasty product, please fill out our Quality & Feedback form. Please be as descriptive and detailed as possible and include photographs that will help us full understand the situation.

In the event you receive an order that was damaged in transit or the wrong product, please let know using our Contact Form.

Once we verify the claim, we are happy to replace the damaged or incorrect product.

Much of our fulfillment system is automated, so once an order has been placed, you have a one hour window to contact us via the contact form during operating hours (9am-5pm EST, Monday-Friday) to modify the order. If you put in the wrong shipping address at checkout and do not correct it there is very little we can do to help you so please verify the address and contact information is accurate at checkout.

Order will be shipped from our fulfillment center within 2 business days. It then takes between 2-5 business days to ship. We use FedEx Ground for each order.

FedEx Ground

No. We also can NOT arrange for individual orders to require signatures.

No - FEDEX does not allow us to ship to PO Boxes

Not at this time

Each serving of Pretty Tasty, both ready to drink and the powders, contain 10 grams of collagen.

There are 12 individual cans of Pretty Tasty Tea per case.

There are 30 sachets of Ready to Drink Pretty Tasty Tea in one pouch.

We use 10 grams of premium bovine collagen peptides in our Ready to Drink cans and Ready to Mix sachets. Our collagen peptides dissolve easily in water, are non-allergenic, and a great source of protein. Our collagen is also naturally packed with 18 different amino acids. Amino acids are the building blocks and essential for protein synthesis, tissue repair, and nutrient absorption.

Pretty Tasty Tea is sweetened with Stevia Leaf Extract.

We recommend mixing out Ready to Mix sachets with 8-16 ounces of water.

To mix the Pretty Tasty cans please gently turn the can upside down 3 times before opening. Separation of the collagen can naturally occur.

Pretty Tasty Tea uses a base of black tea.

Each serving of pretty tasty tea is lightly caffeinated naturally by the black tea base. There is about 60mg of caffeine per serving.

No - the pretty tasty products do not use any artificial colors. Our ready to drink cans are colored using trace amounts of black currant and carrot juices.

Yes - the Pretty Tasty products are non-GMO and we are working on getting it Non-GMO project certified.

Pretty Tasty subscriptions are available in monthly and bimonthly intervals.

You can log into your Pretty Tasty account here and by clicking on the person icon in the top right hand corner of any Pretty Tasty webpage.

Yes! You can pause or cancel your subscription any time through the customer portal. The customer portal can be accessed through the magic link you received in the email that was sent to you when you placed an initial subscription order in the shop.

You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip Payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.

Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit; remove or add products to your subscription.

If the subscription can’t be renewed because a payment can’t be processed you will receive an email link where you can safely update your payment method.